Dr Bickle and assistant, Melissa, were awesome! Had to have a root canal completed on my crown. They explained the procedure and informed me step by step while doing the procedure. My biggest concern was the pain associated with the needle when they numbed it. But, there wasn't any pain at all! I didn't realize how much pain I had been living with daily until I woke up the morning after the procedure pain free! I am so thankful for Dr. Bickle who is so knowledgeable, caring, professional and compassionate. I hope I don't need another root canal any time soon, but when I do, at least now I know who to contact!